First American Home Buyers Protection Corporation Ripoff Van Nuys CA

I was warned by my realtor that this home warranty company wasn't very reliable.  I should've listened to him. We (all home buyers) need to stop funding these scam artists due to our 'fear' of buying a home with used appliances. This company is laughing 'all the way to the bank' with our money. What a ripoff!

The A/C unit in the home we bought made an extremely loud popping sound several times in a row when it cut off.  At first I wasn't sure what I was hearing, and then I determined that it was the AC unit. I called First American Home Buyers Protection Corporation and waited 15 minutes until someone finally answered. Long story short, they told me that as long as it was not blowing hot air, they would not come out and look at it.  They stated that it had to be a 'failed' unit in order for it to be covered and that it states that in the policy.  I asked her where that was written in the policy and she put me on hold to ask someone.  When she returned, she stated that it wasn't written in the policy, but that's the way it is.  It has to be a 'failed' unit blowing hot air.  Making loud popping noises does not count as a failed unit. For the safety of my family, I will not wait for this unit to break down completely....and they know most people feel this way.  Shame on them....and shame on me for not believing my realtor. After reading the other 200+ complaints on this site, I know that it's a lost cause to call them for anything else.  Just a waste of my time.