First Savings Credit Card Allowed unauthorized charges Sioux Falls South Dakota

I reported a company called DAV BEAUTY had charged my credit card for things I did not order. First savings said I had to prove it. I told them I could not get them on the phone as it is a bogus number. I tried to email them the email tuned out to be bogus as well. First savings stated on 3 separate calls if I can’t prove I did not authorize the purchase I had to pay. After 5 years with them this is not the way to handle a fraudulent charge. Very disappointed in the service. Closed my account. Hopefully this doesn’t happen to anyone else.