fitness connection corporate office false advertisement, very unprofessional and rude to customers HOUSTON, Texas

My girlfriend and i decided to join the gym, we were looking for prices and specials and we came across fitness connection.. they had a special for $9.99 a month no contract, cancel anytime, and no penalties for not using the service.. so we joined, it was a REALLY BAD DECISION they are very deceitful and very unprofessional they do lie about the whole cancel anytime policy.. i have been trying to cancel my account for 4 months this company just keeps stealing my money... i have called the corporate office and told them i decided to cancel my account on January because my father passed away a month before (December) and i was in a very bad situation financially they told me to send a letter with my info and i did send them two letters and they kept charging me

so i called again to ask them why do they keep taking money out of my account they told me because of my membership i told them i had cancelled my membership she told me i needed to send a letter AGAIN so i did and i told them that this was not mentioned on the contract and that i needed a copy of my contract and that i wanted my money back and that this was false advertisement and very unproffesional  and they told me they were going to send me a compy of my contract but that at the moment they could not access my account because they were having technical difficulties so far i have not heard from them i called plenty of times and im tired of them stealing my money i want to  hire a lawyer now and get my money back from this corrupt company.