Fresh Air Fresh Air Duct Cleaning Scam! Fraud! Ripoff! Internet

In Jan (this year, 2013), I unfortunately hired Fresh Air to come and clean the air ducts in my home.

Here's a summary of what I experienced:

1. They did not properly inspect my air ducts before performing service (because if they had, they would have discovered a hole in one of the ducts which prevented them from doing a complete cleaning job.)

2. When I called to ask them to come back and complete the job, they refused, changed their story twice, and tried to blame me for having a hole in my duct.

3. They won't provide a guarantee of any kind.

4. They claim to be licensed on their website, yet they provide no license number on their website, on their advertising, or on their invoices.

5. They won't provide a legitimate address of service as required by California Law.

6. When I told them I would settle with them in small claims court, they threatened to sue me!

All in all it was an expensive ($256.00!) mistake to have hired them. They are rude and unprofessional, and I strongly urge anyone interested in this type of service to find a reputable organization elsewhere.