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Report: #1288457

Complaint Review: Frigidaire - Nationwide

  • Submitted:
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  • Reported By: Ernest — montgomery Alabama USA
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  • Frigidaire Nationwide USA

Frigidaire SOLD ME A LEMON AND REFUSE TO MAKE GOOD ON IT Atlanta GA

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Over a year ago I purchase a Frigidaire dishwasher (SN-TH44838255). 4 months into having this product it displayed a UO error. I contacted Frigidaire to request service. during the space of 6 months, Frifidaire have replaced the Control Board (TWICE), the Vent Fans (TWICE), and the Warring Hoariness (TWICE). I have spoken to a manager (so called) by the name of Daniele L. who told me that there is no one higher in the company I can speak with to rectify this problem. I expressed my frustration to Danielle L and requested that the product be replaced. However, Daniele states their techs claimed the product can be fixed.

8 MONTHS lated after the warranty have expired, Hours lost from my job and I am left washing dishing by hand I am then talked into purchasing an extended warranty in which I can request for a replacement after one month if a service tech states the product cannot be repaired. Well, I am still having THE EXACT SAME PROBLEM and Frigidaire still refuses to replace the product even after the field service tech suggest the Product CANNOT BE FIXED and a tech on the phone gave a code to the field service tech to have the product replaced. CONGRATULATIONS  Frigidaire. YOU SOLD ME A LEMON, LIED TO ME AND HAVE SUCCESSFUL WAITED ME OUT.

I understand you are a large company with plenty of resources but I am not. I am simply a consumer who cannot afford to spent money without feeling and seeing the impact of it on my family. FRIGIDAIR have truly left me with a lasting distaste for its company.

 

Ernest I. 

This report was posted on Ripoff Report on 02/18/2016 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frigidaire/nationwide/frigidaire-sold-me-a-lemon-and-refuse-to-make-good-on-it-atlanta-ga-1288457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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