FromYouFlowers.com Flowers Never Delivered Internet

The flower order I placed Friday 3/25/16 for Easter flowers was never delivered to my daughter so I called FromYouFlowwer.com on 3/26/16. The representative said she called the florist and they couldn’t find my daughter’s apartment and had the phone number wrong even though the address and phone number were both correct on the order. She then said the florist now had the correct phone number and would call my daughter. As of 6:00 pm on 3/26/16, my daughter had no calls from any florist and no flowers had arrived. I called back again and after being on hold for a very long time, a customer service rep finally answered, had no idea what went wrong and said she would refund my money since my daughter never received the flowers. They said it would take 3 days for the refund but I am not holding my breath. This site is a sham, best to call a florist directly in the city of the delivery and work with them in person.