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Report: #91490

Complaint Review: Gardener's Choice - Hartford Michigan

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  • Reported By: ny New York
  • Author Not Confirmed What's this?
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  • Gardener's Choice 81961 Cr 687 Siuth Hartford, Michigan U.S.A.

Gardener's Choice ripoff??? I have a phone number that actually works. Good Luck!!! Hartford Michigan

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Everyone Remember...most plants ship anywhere from March to May 31st. Check their website...

I ordered 3 different varieties of Strawberries, 2 varieties of Blueberries, and 6 different varieties of tomato plants. I just received them the other day. The strawberry plants are in good shape. They are just crowns and have large strong root systems so this is normal. I am sure they will grow. The blueberries are very small stems (about 2 inches high) with small roots. I hope that they will grow but I will have to see. Most of the tomato plants are wilted. I am guessing that only half will survive. One set of tomato plants was the wrong variety.

The phone number on their website (269-621-2481) is always busy so I called ES Enterprises which is the fulfillment house for Gardener's choice (CALL 269-621-2447). They were able to transfer me to them in a couple of minutes. The person was pretty helpful. She said that she will send out the right variety of tomatoes. She also gave me a refund option. She said to put the blueberry plants in water for a few weeks to see if they will establish more roots. I don't know if this is going to work. She said that tomato plants usually recover, so I will watch them.

I asked her if she had a direct phone number since the one listed on the website is always busy. She said that the number is busy because they are taking a lot of orders. I don't think this is true since if you wanted to place an order, how would you be able to ever get through? I tried all day and never got through. I have never heard of a company that gives you a busy signal when you want to order from them!!! She said to try to call their website number at about 8:00 AM EST, but I haven't tried this yet.

ny, New York

This report was posted on Ripoff Report on 05/14/2004 01:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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