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Report: #552474

Complaint Review: GE Money Bank, Wal Mart - Internet

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  • Reported By: Angela — Kansas City Missouri United States of America
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  • GE Money Bank, Wal Mart Internet United States of America

GE Money Bank, Wal Mart Dont' expect to get anywhere with the customer service department if your giftcard is stolen! Internet

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I purchased a "Visa Giftcard" from WalMart and it was stolen. I still had the receipt and filed a police report. The police are needing to know if there are transactions.  So I call the number on the receipt to report the giftcard stolen..I get absolutely no where. So I called Visa-they tell me that I need to contact "GE Money" who is the manufacturer of these particular cards. 1-866-396-8254. From there I was referred to 1-877-294-7880. From there, 1-888-537-5503. From there, 1-877-965-7848, From there1-877-937-4098, and yes, from there 1-866-611-1148.  With all of these numbers I have found that they are wanting the actual gift card "number" now that is a problem when it has been stolen. hello???  I have contacted Visa again and they have advised that I speak with GE Money again "through" Visa.  They sat on hold for 37 minutes waiting for a customer service representative from GE Money.  I am blown away that "Visa" would allow this type of service to be associated with such a well recognized name around the world.  I will never purchase another "Walmart Visa Gift Card" ever again. O, also if you don't use the card in a timely manner they take the money away in "fees".  Don't waste your money on these anymore. I hope you do not have to suffer through what i have endured for the last 2 days.

This report was posted on Ripoff Report on 01/11/2010 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-money-bank-wal-mart/internet/ge-money-bank-wal-mart-dont-expect-to-get-anywhere-with-the-customer-service-department-552474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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