Complaint Review: Geico Auto Insurance - Nationwide
- Geico Auto Insurance 4295 Ocmulgee East Blvd Nationwide U.S.A.
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- Category: Car Insurance
Geico Geico won't settle claims fairly Macon GA
*Consumer Comment: John Is being exposed again
*Consumer Comment: Yes, you have been exposed again for the liar you are..
*Consumer Comment: Its how john speaks to me why I will not answer him
*Consumer Comment: John strikes again
*Consumer Comment: Great quote...
*Consumer Comment: Claims lady, don't beat your head against the wall.
*UPDATE Employee: Let me educate you on claims handling..
*Consumer Comment: This isn't fair
*Author of original report: Geico won't settle claims fairly
*Consumer Comment: What was the offer
*Consumer Suggestion: how old is your car?
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I have been a Geico customer for many years, insuring my vehicle, and recently made my first claim. In May, I was involved in an accident, my only vehicle was totaled, and I was injured. The accident happened while I was traveling out of my home state. My coverage includes medical and car rental. It has been almost 2 months since the accident, and so far, Geico has done absolutely nothing. They would not let me take a rental car out of state, so I couldnt get back home. They havent paid any of my medical bills. They havent canceled my policy and refunded the unused protion. I have asked them repeatedly to do these things, and I am totally ignored. I did get a verbal offer to settle on a ridiculously low amount for my totaled vehicle, which I refused to accept. I have repeatedly asked just what Geicos dispute procedure is, but, couldnt get any information. The adjuster, Tomeka Gallomore totally ignores me. Another Geico employee, B.J. Folsom told me that the value Geico placed on my car came their own exclusive company data base, a system called CCC. Geico does not accept information from any of the commonly used online systems like KBB, NADA, or Edmunds, which list much higher values. Then, last week, I received an Express Mail envelope from Geico. In it was a blank form, with a highlighted area for my signature. There was also a letter telling me to sign my name in the highlighted area, return the form, and they would send me a check. I phoned the person who signed the letter and asked about the blank form and the check. I was told that blank forms are standard for Geico, and that my signature means that I accept their settlement offer for my totaled car. I asked what Geicos dispute procedure is, once again. I was given the name and phone number of B.J. Folsoms supervisor, Kim Wilson, so I called her.
Ms Wilson was immediately rude, evasive, uncooperative, and kept trying to distract me away from my question. I repeatedly had to ask what the company dispute procedure was. At one point, she kept telling me to drive to a large city over 100 miles from my home, because I maybe I could get a comparable replacement vehicle there for the amount Geico was offering. I kept repeating my question, and finally Ms Wilson said I had to submit proof that their settlement was too low. I asked what Geico accepted as proof. After more evasiveness, she finally said proof might be a list of sales of comparable vehicles sold during the last 6 months, from a car dealer, no private sales. Then she said that Geico really wouldnt accept that anyway. Next, she that said I should accept their offer quickly because the value of my car was dropping, and they would begin lowering their offer. In other words, Geico does not pay fair settlements. Ms Wilson did say that when I do get another car, Geico would be happy to insure it for me.
Jane
Livingston, Texas
U.S.A.
This report was posted on Ripoff Report on 07/06/2008 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico-auto-insurance/nationwide/geico-geico-wont-settle-claims-fairly-macon-ga-348000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#11 Consumer Comment
John Is being exposed again
AUTHOR: Charles - (U.S.A.)
SUBMITTED: Friday, August 08, 2008
I guess I have fallen for john's crap If I ignored him months ago I would not be argueing here today. Its my fault I should have not even responded to his crap a few months ago.
John loves to get people into arguements he thinks I am an easy target. But nomore I will not respond to his silly little arguements again I could care less who agrees with him he Is not In my shoes not Is anyone else to judge me.
Let him have the last word he don't believe me who cares I feel sorry for the next victim who gets into an arguement with john & will continue to argue for months on In, & accuse them of being a liar & filing fraudlent reports.
John Is nothing but an accuser.

#10 Consumer Comment
Yes, you have been exposed again for the liar you are..
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, August 08, 2008
'John strikes again'
--Yes, exposing lies and fraud at every turn.
'I don't have to provide any proof to you or anybody else on this site, so your insulting name calling doesn't bother me.'
--Well, yeah you do just as I have optroven you to be the fraudulent liar you are.
'I don't care If you don't believe me or anyone else one this site.'
--Well, yeah you do as you keep crying over and over again. And there are many others that I do agree with on this site, what has that got to do with you and your fraud and lies?
'Bad businesses love you john cause you protect them.'
--Another bullshit statement pulled out of your a*s. POST PROOF.
'When ever I have a problem I will make a complaint & you can say my complaints are fraudlent If you don't believe me I don't care I know the truth & that Is all that matters.'
--But no one wants to hear that just because you don't get your way, you can rail against anybody/any company. You being a fdeabeat is not a ripoff by any company/person. And since you think you know the truth, then just sit in your bedroom and keep telling it to your teddybear.
'Its how john speaks to me why I will not answer him'
--I have never spoken to you in my life. Stop lying.
'All john wants Is an arguement.'
--Why are you again stealing my lines? you really can't think for yourself can you. Again, anmother bullshit line from you. POST PROOF.
'The reason why I will not answer him because of the way he speaks to me name calling, inults, calling me a liar a person he don't even know.'
--No, the reason you CAN'T answer is that you would then have to admit to being a lying fraud out for attention. I KNOW you Are a liar as what you post on this site is all lies. When are you going to leave like you promised in your fraudulent schneider thread? Since you are still here, that was also a lie.
'He just follows consumers around on this site getting them into arguements.'
--More bullshit statements. POST PROOF.
You admit you haven't worked in over 2 years. That is called NOT WORKING. So where do you get your alleged money deadbeat? As Striderq has also stated, answer the questions.
What would you have insurance on?
You certainly can't afford a car just as you can't afford to pay your bills as you have stated clearly in many threads on this site. You certainly can't have a license as you clearly do not know the rules of the road as reported by you clearly on this site. You can't have a job as no one will hire you as pointed out by Striderq and many others so how can you have a bank account?
You don't spell fraud: c-o-m-m-e-n-t
Deadbeats don't have bank accounts.
Which lie is it:
1) You allegedly have a bank account and refuse to pay those you owe
2) You have no money as your excuse in the collection threads and just beat people out of services anyway?
One of these HAS to be a lie. Though not surprising.
Still waiting for a mod from this site to post why people are being censored yet this shitbag gets to crap up the site with his fraudulent nonsense. Why was my post removed from this thread yet you allegedly can't remove fraudulent complaints like his and others. Are you actually trying to extort money from these companies like you are accused of. Perhaps more companies need to know the truth about what goes on here.

#9 Consumer Comment
Its how john speaks to me why I will not answer him
AUTHOR: Charles - (U.S.A.)
SUBMITTED: Thursday, August 07, 2008
All john wants Is an arguement. The reason why I will not answer him because of the way he speaks to me name calling, inults, calling me a liar a person he don't even know.
He just follows consumers around on this site getting them into arguements.

#8 Consumer Comment
John strikes again
AUTHOR: Charles - (U.S.A.)
SUBMITTED: Thursday, August 07, 2008
I don't have to provide any proof to you or anybody else on this site, so your insulting name calling doesn't bother me. I don't care If you don't believe me or anyone else one this site.
Bad businesses love you john cause you protect them. When ever I have a problem I will make a complaint & you can say my complaints are fraudlent If you don't believe me I don't care I know the truth & that Is all that matters.

#7 Consumer Comment
Great quote...
AUTHOR: Honest Sam - (U.S.A.)
SUBMITTED: Thursday, August 07, 2008
"Nobody ever sells a vehicle for what it's worth."
What color is the sky in your world?

#6 Consumer Comment
Claims lady, don't beat your head against the wall.
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, August 07, 2008
All you are going to do is get a ridiculous, fraudulent argument from the idiot. He has proven he has no idea what the rules of the road are so I even question whether or not he even has a driver's license. Then there is the money issue. One day he allegedly has no money, then he has a whole bunch. He didn't even have Geico insurance. He filed a fraudulent report against Progressive in 2007 but then states in the same thread that he allegedly took them to court and got money and collected so the report was proven fraudulent. You will see many, many, many fraudulent reports from this clown looking for attention as I guess mommy must be out again. I am still waiting for proof of some ridiculous accusations he's made over the last year myself.

#5 UPDATE Employee
Let me educate you on claims handling..
AUTHOR: Claims Lady - (U.S.A.)
SUBMITTED: Wednesday, August 06, 2008
Without knowing the yr/mk/mod of your veh I can't know what the actual cash value of your vehicle was. I will tell you however that the values given by NADA, Kelly Blue Book and such companies are for the vehicle in emaculate condition and the amount they can be sold for. Nobody ever sells a vehicle for what it's worth. Geico offered you the amount calculated by CCC and if the veh was in emaculate condition that would have been mentioned. Miles are a factor and the features of the vehicle as well. Unfortunately our cars mean alot to us and it is not always pleasant when a computer system values your vehicle at less than what you feel it is worth. What would a dealer have given you for it if you traded it in?
Also your deductible was subtracted from the amount offered as well since you are Geico insured. The CCC report calculates the value by researching vehicles of the same yr/mk/mod and with the same/similar features/options sold in your area. So actually sometimes the value is more than that given by NADA and KBB. What if you had a lienholder and you owed more than the vehicle was worth? Is the insurance carrier supposed to pay the amount of the loan or the value of the vehicle? Your insurance company insures you for the value of your vehicle.
Regarding the location 100 mi away, unfortunately in your area it was that far away but there are companies that assist customers in replacing their totaled vehicles and we refer a lot of customers thru services such as this to get you in a vehicle faster.
If you had no other vehicles on your policy then the policy could not be canceled if you were still in a rental because then the rental would not have been covered any longer. Also if the settlement is not agreed upon in a timely manner the rental may be taken away because the rental on your policy is for the reasonable amount of repair time on your vehicle. If it is a total loss then it is for the amount of time it takes to get you a check and into a new vehicle.
The documents you received was your power of attorney documents for the permission of Geico to sell your vehicle at the salvage yard. The other information is not available at the time you sign the documents, when you are signing this you have already agreed on the settlement amount and your vehicle is at a Salvage yard and you have turned over your vehicle to Geico. Nothing fishy about this process ask any insurance company.
Lastly, insurance companies do not determine the rules set by the rental companies. You not being able to take a rental out of state was that companies policy not Geico's. Whatever your policy limits are whether 25/750, 30/900, or 50/1500 those are the limits set by you and your insurance company can pay no more than your policy limits. The rental coverage is for the daily cost to provide a rental and the insurance company does not pay for Gas, Mileage Charges, extra insurance, or deposits required by the rental company. Actually, whether it's your rental coverage or your liability coverages for damages you have caused. If you only have 25k of Property Damage Coverage and you cause 30k worth of damage, your insurance company can only pay the 25k and hope the other carrier will accept that amount otherwise you can be sued for the difference. So knowing your policy and how adequately you are covered is very important.
When things don't go smoothly with insurance companies people get upset and say things like "I pay a lot of money for this insurance!". It's not that the insurance company does not have your best interest in mind but a policy is a binding contract between you and your company. Honestly I would not pay a lot of money for anything without knowing what I am paying for.
I hope this has shed some light on your situation.

#4 Consumer Comment
This isn't fair
AUTHOR: Charles - (U.S.A.)
SUBMITTED: Saturday, July 26, 2008
This isn't fair whenever your in an accident & the other driver cause you alot of problems there insurance company should pay you a fair settlement. Even If the insurance company blames there insured they still fight It.
In the meantime the injured driver cannot work & the insurance company delays In settleing until you complete all medical treatment & doctor visits. Insurance companies will lie & cheat you out of a fair settlement.
Insurance companies do not care about your job loss mental & emotional you have to endure. But does the other driver care about all the problems they have caused you no they do not!.
Insurance companies will try to get out paying you a fair settlement. Get another lawyer its very clear he defends the insurance companies. Insurance companies are experinced In screwing people over & there wreckless drivers.

#3 Author of original report
Geico won't settle claims fairly
AUTHOR: Jane - (U.S.A.)
SUBMITTED: Saturday, July 26, 2008
After getting nowhere with Gieco, I consulted an attorney who said that I should just accept the offer. He said that Gieco would fight, stall, do anything they could to not settle fairly, and it would end up costing me more time and money that I would ever be able to recover. So I just caved in and accepted their unfairly low settlement. I had to learn the hard way that, although the law requires I have insurance on my car, it does not require insurance companier to be fair.

#2 Consumer Comment
What was the offer
AUTHOR: David - (U.S.A.)
SUBMITTED: Sunday, July 06, 2008
I understand that you are upset, but please let everyone know what the vehicle year, make and model is and the offer they gave you.

#1 Consumer Suggestion
how old is your car?
AUTHOR: Nancy - (U.S.A.)
SUBMITTED: Sunday, July 06, 2008
What year is your car? The insurance companies are not going to give you the value of a New car, they are going to give you the value at the time of the accident. Take the money.


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