General RV Undervalued trade, high interest rate, bad service department, unit not ready, attempt to charge for item that was paid for, major delay draper Utah

Hello,

My name is Jon and I handle the online customer service and digital marketing for all of our locations. We certainly want to deliver the best service, and buyer experience in the RV industry, and it sounds like that definitely wasn't the case here. If you could email me directly at social@generalrv.com with a synopsis of your dealings. I would be happy to help.

Sincerely,

Jon Welzel

Internet Marketing Manager (General RV Corporate)

 If you read my post I said they tried.

In your narrative you said they under-valued your trade-valid complaint.  Then you said their APR was higher than what you could get and there were add-ons-valid complaint.  Finally, you stated the service department did not come up to your expectations-valid complaint. 

End of the story?  Nope. not by a long shot.  Despite all these problems and apparently despite many more they could dish at you, you let them walk all over you and you gave them exactly what they wanted...your money.  Next time, go in with somebody who has a backbone and is willing to stand up for themselves and walk out because you aren't going to be treated like garbage.