Complaint Review: Gourmet Cooking - Select State/Province
- Gourmet Cooking Street Address not on website Select State/Province USA
- Phone: 1 (888) 240-4628
- Web: www.shopgourmentcooking.com
- Category: Bait-and-Switch
Gourmet Cooking Advanced Kitchens, Kitchen Advance Very slick scam California
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Gourment Cooking, also dba Advanced Kitchens, is a very slick scam targeting seniors and women. They advertise a very reasonably priced cookbook for around $4.00. When the cookbook is ordered, they ship a whole boxfull of unordered boxed food products, a "water oven", etc. "on approval" and then authorize online access to their website for further gourmet cooking hints. This stuff is shipped by a third party without return instructions or address or enclosed invoice.
They start billing a month later for the unordered materials and the online access in three different line items on the credit card bill, one for $83.70 and two that are around $10 each for the online access "subscription" under three or four letter company name codes rather than the company names. When the repetitive bills are noticed and the toll free number called, I was informed that the free return period for refund of 30 days was over and that I owed some $400 and if I returned the junk they sent I would be credited for the balance "owed" but no refund and would still owe about $100.
I told them I was not legally responsible for shipping unordered merchandise but that the box of stuff was at my house unused and they could pick it up at any time, they said they could not do that. I think I have paid around $300 so far and I canceled my credit card and now they are threatening to turn the account over to a collection agency for amounts not yet paid.
I am filing a report of postal fraud with the U.S. Post Office Inspection Service. Do NOT do any business with these scammers
John in Virginia
This report was posted on Ripoff Report on 07/07/2014 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gourmet-cooking/select-stateprovince/gourmet-cooking-advanced-kitchens-kitchen-advance-very-slick-scam-california-1160090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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