Report: #1359134

Complaint Review: Green Dot Corp

  • Submitted: Wed, March 01, 2017
  • Updated: Wed, March 01, 2017
  • Reported By: Teya — kansas city Missouri USA
  • Green Dot Corp

    , California

Green Dot Corp Walmart/Green Dot Prepaid CardGreen Dot Bank is not trustworthy PASADENA CA

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Purchases a walmart green dot prepaid card a couple months ago, I had my tax return direct deposited in this account and this company put a block on my account claiming suspicious activity.  My account have been on block since 2/23/2017. An email from this company request I send in my Driver License information. I obliged and yet my account is still blocked. I cannot get through to speak with a live representative as the automated system tells me "your account has been blocked the customer service reps cannot assist you further" and to check their websites for any updates. I am then disconnected. I went to Walmart money center (the place I purchased the card) and they could not help me either. I'm just getting the run around and my money is being fraudulently withheld. It is impossible to speak with anyone from the Green Dot Corporation. I wished I had looked them up in the BBB before I bought this card.  All I want is my money. This company is not trustworthy.

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