Green Dot Corp. Steven W. Streit Blocked Account after only 1 Single Purchase - Will not Unblock Account Pasadena, California Internet

Green dot the worst. After loading registering and activating I made 1 single purchase and they blocked my card. Now refusing to unblock my account because my name doe not match my passport (my passport includes my middle name). They also block my ability to change the account information and to close the card. Their automated system also does not allow me to close my account. The worst experience of my life. I have given them:
a)  Pictures of original receipt and packaging material
b)  Password pin secret answer home address birth-date social security number
Still refuse to unlock

c)  I have a record from my ISP showing I charged the card using the IP address owned by myself

Save yourself having to deal with the most unprofessional and unethical business practices that I have ever experienced.