Complaint Review: Greendot Corp - Monrovia California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Greendot Corp 605 East Huntington Drive, Suit 205 Monrovia, California U.S.A.
- Phone: 626-775-3806
- Web:
- Category: Credit Services
Greendot Corp took my money Monrovia California
*UPDATE EX-employee responds: Customer support at Green Dot
Show customers why they should trust your business over your competitors...
bought a greendot card through walmart money card and a visa through greendot,both are through greendot..and greendot took all my money till i called and disputed with an acual person that speaks english. her name is Mia Smith and her number is 626-775-3806,finally got my 250 dollars unblocked.but seems they are real good at blocking peoples accounts,so sadly not too many people are aware that they can go past the imigrants that answer the phones and dont seem to know what they are doing...i will be getting my money off these cards and cutting them up.greendot is a monster!
karla
knoxville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 04/17/2008 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot-corp/monrovia-california-91016/greendot-corp-took-my-money-monrovia-california-326764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE EX-employee responds
Customer support at Green Dot
AUTHOR: Tyler Durdan - (U.S.A.)
SUBMITTED: Monday, July 07, 2008
I hate to sound like I'm defending Green Dot as I'm a former employee that left with 'extreme prejudice', but they don't actually employ immigrants. One call center is physically in India. :)
The back-end system at Green Dot is home-grown and is absolutely horrible. I'm also a former Green Dot customer, I would not trust my money to them.
Unfortunately, there are tons of ways to automatically get your card temporarily blocked, and sometimes it seems to just happen at random to random people. For some of these blocks the call center operators have no way to find out what actually happened and they can only go by what it says on the screen, no matter how ridiculous it is. They have to have a specialist investigate, largely by hand and running custom reports, because nobody at Green Dot trusts the system.
So, don't blame the operators, blame the company and the system itself. It's fragile, convoluted and has a life of it's own.
Related Reports
03:50 PM
11:11 AM
06:19 AM
04:34 PM
09:43 PM
03:07 PM
06:29 AM
04:17 PM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
