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Report: #1174012

Complaint Review: GreenDot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ladymoody — Brunswick Georgia
  • Author Not Confirmed What's this?
  • Why?
  • GreenDot Nationwide USA

GreenDot Call GreenDot regard putting money on my son's college MasterCard. Gave them the information frome card. So they can put on my son's card but it never happen. They kept the $360 nothing was put on his card . I am very upset so. Away without Brunswick, Georgia Nationwide

*Consumer Comment: thats not helpful

*UPDATE Employee: Green Dot Corporation Response

*Consumer Suggestion: huh??

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 Contact someone over the phone with GreenDot. Asking them to take money off the GreenDot reload card and put it on my son's college MasterCard. After giving them all the information they kept my $360.00 and did't placed the money on my son's card. So he's away in college without funds. I am very upset about this I don't have money to throw away like that. And every time I call the number back it is busy. The so call number is 1-818-570-5090. I hope this company can help me with this natter.

This report was posted on Ripoff Report on 09/02/2014 06:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot/nationwide/greendot-call-greendot-regard-putting-money-on-my-sons-college-mastercard-gave-them-the-1174012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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0Employee/Owner

#3 Consumer Comment

thats not helpful

AUTHOR: greendotisevil - (USA)

POSTED: Tuesday, May 05, 2015

 sometimes all someone has to access the internt is a phone. spelling and grammar mistakes can be made by hitting the wrong key. also, when people come here they are already upset. they do not need little trolls like you acting like you are better than them. this person is probably a wreck trying to get money to her college student. i know i would be if my child could not access funds i had loaded to a greendot card. and greendot's customer service agents are some of the worst in the industry. so, i am sorry you are havinga bad day, but don't be so incredibly horrible to someone who is already having a hard time. not everyone has the grammar or spelling skills you obviously pride yourself on.

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#2 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - ()

POSTED: Wednesday, September 03, 2014

If you need help with a MoneyPak you purchased, please visit https://www.moneypak.com/Help.aspx. We also suggest having your son call the customer number on the back of his card for support. The number you provided is not a Green Dot MoneyPak support line and we suggest you verify the company you are trying to load to or make a payment to verify they are MoneyPak partners, which can be found at https://www.moneypak.com/WhoAccepts.aspx -Green Dot

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#1 Consumer Suggestion

huh??

AUTHOR: Lad007 - ()

POSTED: Wednesday, September 03, 2014

I am having a lot of trouble understanding this report. For example what do the following sentences mean? They actually aren't even sentences. 

I am very upset so. Very upset so what?

Away without Brunswick ???

Contact someone over the phone with Green Dot. Did you do this or are planning to do it?

...and did't placed the money. What?

help me with this natter. What's a natter?

Hopefully your son will take an English class at college and come home and teach you some grammar or spelling. 

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