Report: #1178278

Complaint Review: GreenDot - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Sun, September 21, 2014
Updated: Mon, September 22, 2014
Reported By: Jim — Jacksonville Florida

Author Not Confirmed

Why?

GreenDot Nationwide USA

Phone: 866-652-4611 ext 5309
Web: www.moneypak.com
Category: Cash Services

GreenDot GreenDot MoneyPak THIEVES, FRAUD, ROBBERS Pasadena California, Nationwide

*UPDATE Employee: Green Dot Corporation Response

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Paid $60.00 for a Greendot MoneyPak. Card promises money to be available in about 10 mins. Used the phone number on the back of the card to place money on my debt card. Spent two days and hours on the phone with my credit card company, and the phone number on the back of the Moneypak card, which only takes you to a computer. Filed a dispute with MoneyPak. Received numorous calls from MoneyPak, per my caller ID, where they would hang up the phone as soon as you answered it.

Filed a police report for fraud. Looks like I'll never see my $60.00.

Report Attachments:

This report was posted on Ripoff Report on 09/21/2014 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot/nationwide/greendot-greendot-moneypak-thieves-fraud-robbers-pasadena-california-nationwide-1178278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - ()

SUBMITTED: Monday, September 22, 2014

POSTED: Monday, September 22, 2014

We apologize for the experience. If you had an issue with a MoneyPak you purchased, please visit https://www.moneypak.com/Help.aspx for MoneyPak support. Also keep in mind that when you use a Moneypak, it should only be used with businesses on our approved list, which you can find at www.MoneyPak.com. If anyone else asks for your MoneyPak number or information from your receipt, it’s probably a scam. Don’t give your MoneyPak number to pay for something you buy through the classifieds or to collect a prize or sweepstakes. Do not give away your receipt information to another party either. If you give your MoneyPak number or information about the purchase transaction to a criminal, Green Dot is not responsible for paying you back. Your MoneyPak is not a bank account. The funds are not insured against loss. -Green Dot

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