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Report: #1184430

Complaint Review: Guitar Center - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: USA Yardie — Miami Florida
  • Author Not Confirmed What's this?
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  • Guitar Center 7600 N Kendall Drive Select State/Province USA

Guitar Center Pro-gear warranty Pro-gear "replacement warranty" is a ripoff. Miami Nationwide

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 I purchased a New Numark Mixer from Guitar Center on line  and picked up the unit in their store on kendall drive in Miami Florida. I had bought on line  at the same time  a 24 month replacement  warranty.

I did not open the package for about 3 months when  I did the unit was Dead out of the box. I took the unit back to the store i picked it up from and was told  " Contact Numark they will repair the unit for you" . So much for "replacement",   I was also told that that the Guitar Center warranty  is effective only after the Manufacturer warranty expires.  I waited a full year and again took my brand new  unused unit back to the store and was once again passed off to call a toll free number that "handles Guitar Center" warranty including Replacement warranty.

All they offered was to send a prepaid label to return the unit to them and they would send me a Guitar center Gift Card for the cost of the item.

The term replacement is just a "name" for their warranty I was told. The amount offered  is not enough to buy The same unit today plus I dont really want to buy anything ever again from these National Con men.

This report was posted on Ripoff Report on 10/23/2014 12:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/guitar-center/select-stateprovince/guitar-center-pro-gear-warranty-pro-gear-replacement-warranty-is-a-ripoff-miami-natio-1184430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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