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Report: #92455

Complaint Review: Harris Digital Publishing (Net Detective) - Deland Florida

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  • Reported By: Elon North Carolina
  • Author Not Confirmed What's this?
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  • Harris Digital Publishing (Net Detective) Deland, Florida Deland, Florida U.S.A.

Harris Digital Publishing (Net Detective) Horrible, lying business! How to get your refund promptly! Deland Florida

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I ordered Net Detective for $29 on my credit card, and it was a horrible experience. It was false advertisement, and they wouldn't give me any information about a refund. There was no link, no anything. DO NOT buy this software if you haven't already.

I had to find the phone number and address on THIS site, b/c no one would give it to me. When I called the number, the operator was in fact quite rude. I decided I would NOT print the refund letter and mail it back...I contacted them through the technical support email, gave the required info, and just wrote "I want a refund now. I am calling MasterCard and disputing the charge." An hour later, I got an email saying my refund was being processed...don't bother w/ the snail mail, do it this way, and save yourself a stamp.

A bunch of people should really get together and go civil on them. Their software does nothing that's not free on many public websites, or that you can't find in the phonebook or whitepages.com for free. They make it extremely hard to get a refund, they don't even tell you how, you have to find out from a bad business website. Anyone with me?

Jennifer
Elon, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/21/2004 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/harris-digital-publishing-net-detective/deland-florida/harris-digital-publishing-net-detective-horrible-lying-business-how-to-get-your-refun-92455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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