Complaint Review: HCCUA - Plano Texas
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- Author Confirmed
- HCCUA hccua.org Plano, Texas U.S.A.
- Phone: 866-225-8415
- Web:
- Category: Health Insurance
HCCUA They really ripped me off, not paying doctor visits after they said they would. Plano Texas
*UPDATE Employee: Response to Patsy
Show customers why they should trust your business over your competitors...
I had to go on disability in Dec 2007 and lost my health insurance, so when I saw HCCUA's ad on TV, I called. I told them up front that I had a pre-existing condition and was told that it didn't matter, I would still be accepted. So I enrollled and have paid for seen months now. I have been to the doctor once and they refused to pay because of a pre-existing condition. I cancelled this policy yesterday because I am just throwing money down the toilet with them. I think everyone should be aware of what a rip-off this company is!
Patsi
Newport, North Carolina
U.S.A.
This report was posted on Ripoff Report on 06/21/2008 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hccua/plano-texas-75026-0957/hccua-they-really-ripped-me-off-not-paying-doctor-visits-after-they-said-they-would-plan-342651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response to Patsy
AUTHOR: Jacquie - (U.S.A.)
SUBMITTED: Wednesday, August 06, 2008
This former Member is correct. A pre-exisiting condition does not exclude anyone from membership, but the Member will not receive coverage for the same condition if they have been treated for that condition within the last 6 months. This exclusion applies for a period of 12 months following enrollment.
All members are told PRIOR to enrollment about the pre-ex clause and are required to acknowledge their understanding of this condition during a RECORDED verification call prior to enrolling. In addition, all members are given a Program Handbook which explains in detail the benefits and coverage available, including any exclusions.
This former Member's recording clearly reveals that she was told about the pre-ex condition and verified her understanding of it. She then enrolled for Membership.
Sincerely,
Dr. Damgaard
Executive Director, HCCUA
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