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Report: #934965

Complaint Review: Healthbuy.com - Burbank California

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  • Reported By: Maryam — Torrance California United States of America
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  • Healthbuy.com 2049 North Lincoln Street, Burbank, CA 91504 Burbank, California United States of America

Healthbuy.com Lifetime FREE Refill Burbank, California

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Received order of Revitol Eye Cream last June & was happy w/ product.  Today, rec'vd. email offer of "lifetime free refill" paying only shipment/handling of $4.50.  Got sucked in & enrolled in this"once in a lifetime offer" only to get a confirmation that $16.97 (?) will be charged to my card monthly.

Immediately called Customer Service Brenda; was told no cancellation policy. Asked me to forward "their" emails (?) to her, I did. Referred her to Terms & Conditions that said "can cancel anytime"; still kept on yapping about no cancellation, nothing I can do to get out of situation, etc.  Had to raise my voice to stop her from interrupting and reminded her I am the cusotmer and she's the Customer Service (?) agent but still to no avail.  Decided to call in my credit card Customer Service and received the service I needed.  They took charge.  Now I even doubt that this company will send me the same quality  product had I agreed to this false advertising.  This is a scam!  Please do not allow yourself to be deceived.  I am not the only one.  Check out the internet and see how many people have been sucked into Healthbuy scams.

This report was posted on Ripoff Report on 08/30/2012 03:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthbuycom/burbank-california-91504/healthbuycom-lifetime-free-refill-burbank-california-934965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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