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Report: #378343

Complaint Review: Healthbuy.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Seattle Washington
  • Author Confirmed What's this?
  • Why?
  • Healthbuy.com 350 N Glenoaks BLVD Internet U.S.A.

Healthbuy.com Refused Refund Burbank California

*Author of original report: Still Screwed

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Healthbuy has a complicated and vague return policy. Read it carefully. They say they will refund your purchase price less shipping but actually charge a $5.00 per item restocking fee. I ordered one item, a six month supply that came in six boxes. I was charged $40.00 for restocking. Numerous emails and complaints did not produce a statement or explanation of how they came up with $40.00 for restocking one item, or even six boxes.

5 X 8 will get you $40.00. How did they come up with that?

The item I ordered was returned because the website did not give enough information for me to know that the item was not appropriate for me.

My cost to read the products enclosure: $82.00!

Rob d online
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 10/03/2008 03:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/healthbuycom/internet/healthbuycom-refused-refund-burbank-california-378343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Still Screwed

AUTHOR: Rob d online - (U.S.A.)

POSTED: Wednesday, November 05, 2008

Healthbuy still refusing to refund my money explaned that the $5.00 restocking fee was per "item" not per manufacturers box. Each unopened manufacturers box contained two bottles, therefore the restocking charge is $10.00 per box, $40.00 for one item as it contained four boxes (8 items). Healthbuy has refused contact with the Better Business Bureau. This is company is dishonest and unethical. BEWARE!

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