Hello Gorgeous Hair Extensions Hello Gorgeous hair extension, poor customer service, no communication, Internet

I ordered a pair of ombre extensions through their website in February. I was interested in them originally because I ordered from them before. Right now on their website, they are having this "flash sale, ready to ship!" extensions, which sounded pretty awesome since it normally takes about a month for normal production time. In the description box for the flash sale, the website says it takes about 10 business days for the rush team to create them.

The end of February comes and I was getting a bit concerned whether I was even going to be getting my extension. I paid a lot of money for them so it would really suck if I didn't get them. There was numerous amounts of times where I tried to contact to company to see if they forgot about my order, or something. Still have not received any type response which is pretty ridiuclous. Hello Gorgeous phone number is just a recordd message saying that you have to email them and such. I checked my account countless times, and my order is STILL "awaiting fulfillment". I contacted the company that processed my order and they told me what to do to get my money back. 

The customer service is absolutely horrible. Since I ordered from them before, I wasn't expecting it. It's like the owners & employees just disappeared off the face of the planet. It's pretty sad that their own website is still up and running. I was really looking forward to these extensions but I guess not. :( I'm glad I got my money back though !! this is definately a rip off.do not buy from them, there are so many other companies with better prices.