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Report: #477786

Complaint Review: Hewlett Packard - Internet

  • Submitted:
  • Updated:
  • Reported By: — Limassol Other
  • Author Confirmed What's this?
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  • Hewlett Packard www.hp.co.uk Internet United Kingdom

Hewlett Packard Product with a design flaw London United Kingdom Internet

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I bought an HP tx1000 notebook about 2 years ago. The laptop is dead for about 3 months now and the cause of the problem is a design flaw on the graphics chip. It seems that the defective nvidia chipset is overheating and after some time (ironically shortly after warranty expires) it dies, rendering the laptop unusable.

Models that are affected by defective graphic cards include:
HP 6000
HP 8000
HP 9000
And the entire tx1000 and tx2000 family

Although HP has recall the 6000, 8000 and 9000 series for free repair because of the defective graphics chipset, it refuses to recall the tx1000 and tx2000.

Andrew
Limassol
Cyprus

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This report was posted on Ripoff Report on 08/08/2009 11:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlett-packard/internet/hewlett-packard-product-with-a-design-flaw-london-united-kingdom-internet-477786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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