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Report: #1218945

Complaint Review: HH Gregg - Chattanooga Tennessee

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  • Reported By: Never Again a Customer — Trion Georgia USA
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  • HH Gregg 2565 Lifestyle Way Chattanooga, Tennessee USA

HH Gregg Deceptive Business Practice Chattanooga Tennessee

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Purchased a Samsung TV in early January of 2015. Salesman Levon Swafford told me about great price guarantee that HH Gregg used: If the price dropped at the store in the next 90 days I would be refunded the difference.

Salesman repeatedly warned me to wait as close to the 90 day mark as possible to make my claim because I could only do it once. I watched the product's price drop $300 over the next few months and attempted to claim my refund during the last week of my 90 day period. I was informed that no refund would be given because the product was discontinued.

To add insult to injury the TV was supposed to be a top-of-the-line 4K TV and it looks awful in it's largest viewing mode. Samsung has a Smart View feature and if you set it to SMART VIEW 2 it looks really amazing...but only takes up about half of the available viewing area. It's only 720p at best when you use the whole viewing area. I tried calling Samsung to see if there was something I wasn't doing correctly, but was told that this is the best I can do.

This has been a very expensive lesson to learn from HH Gregg and Sumsung.

 

This report was posted on Ripoff Report on 03/29/2015 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hh-gregg/chattanooga-tennessee-37421/hh-gregg-deceptive-business-practice-chattanooga-tennessee-1218945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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