hh gregg warranty rip off Pinecrest Florida

I bought a tv and 3 year service contract from hh gregg a year ago. A power surge, explictly covered in my contract, occurred which damaged my tv.

It is now 3 weeks later and the only action taken is that a repairman showed up yesterday with the wrong part, told me he'd order another one, and left. The warranty division is unresponsive and hh gregg customer service refers me to the repair company who refers me back to the warranty division.

I will never visit an hh gregg store again and I advise any potential customers to consider this a cautionary tale.