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Report: #1339148

Complaint Review: HH GREGG - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jacquelyn — Aberdeen Maryland USA
  • Author Not Confirmed What's this?
  • Why?
  • HH GREGG Nationwide USA

HH GREGG Warrantech Extended Warranty Several attemps were made to file a claim1 Nov, 9 Nov, 16 Nov, still no resolution on dishwasher repair Bel Air, Maryland Nationwide

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On 1 November 2016, I contacted HH Gregg to report a problem with my dishwasher purchased on 12/8/2014 with a 3 year extended warranty. I was told by the Associate that I would hear from someone within 3-5 days.

On 9 November 2016, after no call/response, I again contacted HHGregg and Warrantech and I was told that they (Warrantech) were still reviewing my case. It would take another 1-3 days.

On 16 November 2016 after no call/no response, I sent an email to HHGregg Customer support. I received a response from Ryan (?) at HHGregg who said that somone would contact me shortly. That evening, HHGregg Customer service contacted me to say that they were still waiting for a response from Warrantech.

Today is 21 November, and to date, I have recieved no resolution. Warrantech/HHGregg cannot be allowed to operate like this and steal money from Customers without an ounce of Professionalism or Integrity!!

 

This report was posted on Ripoff Report on 11/21/2016 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hh-gregg/nationwide/hh-gregg-warrantech-extended-warranty-several-attemps-were-made-to-file-a-claim1-nov-9-n-1339148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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