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Report: #1324232

Complaint Review: Hhgregg - Downingtown Pennsylvania

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  • Reported By: SLM — Hanover Pennsylvania USA
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  • Hhgregg 10 Quarry Rd Downingtown, Pennsylvania USA

Hhgregg H.H Gregg Sold me Bed, promised delivery date then set to back order 6-8 weeks Downingtown Pennsylvania

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HHGregg sold me a brand new model mattress about 8 days ago. Originally promised me deliver in 10-14 days but would call as it became available. Received phone call after 3 days that it could be delivered earliest being 3 days away. I accepted the date, took off work and waited for the night before for my call. I received a call, spoke with someone who said the bed was in the truck ready to be delivered the following day. Unfortunately no one showed or called. I had to call and speak with an extremely incompetent manager names Yuron who doesn't know his a** from a hole in the ground.

Yuron told me 2-3 days until delivery as the item is guaranteed to be delivered with 8-10 days from ordering. The next day I reached out to inquire about a delivery date and a salesperson informed me it was "back ordered" 4-6 weeks. This is a brand new model!!! How is it back ordered???? Sears can have it to me in 3 days. Guess where I am buying from? Oh and not to mention HH Gregg didn't want to accomodate me for my day off work (-$240) or try to make it right in any other way. Overall a disaster and I will never go back.

This report was posted on Ripoff Report on 08/23/2016 06:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hhgregg/downingtown-pennsylvania-19335/hhgregg-hh-gregg-sold-me-bed-promised-delivery-date-then-set-to-back-order-6-8-weeks-d-1324232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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