Holiday Travel of America Is A Scam

I would like to find out what happened to why you didn't receive a phone call within that time frame. I would like you to call Felix at 1-760-431-8600 and we will make sure you get your travel done. Since you didn't leave any information on this website on who you are, I couldn't see what the problem was.

Felix-Carlsbad California

Htoaservice@htoa.com
1-760-431-8600

I had recieved a travel voucher in Sept 2003 for attending a travel sales presentation. The voucher is issued by Holiday Travel of America.
I filled out the travel request voucher including the three dates of travel along with a check for $ 50.00 deposit and $ 86.00 for taxes and mailed them in. it says that a repersenative will call within 60 days of the travel dates, it also say the voucher will expire one year from when it was issued. the first three dates i had chosen have come and gone and when i contacted HTOA they advised i would have to pick three more dates. my concern is that since they did not call me on the first three dates like it says they will probably not call on the last three dates and my year will be up in sept. I have since spoken to some other people who have tried to redeem the same type vouchers and they advised that the company never followed through with thier travel requests.

I hope this response finds you...First, I'd like to apologize for the delay in this response, I have only recently become familiar with this website. I have read your complaint and from the information provided I can sincerely tell you that the problem was a misrepresentation from a marketing company. This product you are referring to has been sold over the last 8 years and we have not seen a complaint to this capacity. As we will admit, we are NOT a perfect company, but we are honest and do not attempt to "Scam" anyone. We are a wholesale travel marketing company, which means we create the product and fulfill the travel. We, along with thousands of American companies have outsourced our sales and marketing for this product and unfortunately cannot guarantee that the product is being represented by each and every marketer.



The one comment that strikes me as very odd as you stated..."I have sent in 5 of these cards and have heard absolutely no response to any of them." As I stated before we are not perfect and if this happened once i could accept that, but 5 times strikes me as a bit odd.



Did you send a check or cash? If a check was sent have they been cashed?



What address was is sent to?



Please send an e-mail to info@htoa.com and in the subject header write "RIPOFF REPORT RESPONSE" and provide your pertinent contact information and I will make sure that you receive our full attention and that this is resolved.



If you or any other reader is interested in seeing the dilligence Holiday Travel of America displays to our complaints, please go to the San Diego Better Business Bureau and type in Holiday Travel of America - Carlsbad, CA



www.sandiego.bbb.org



In response to the claim that we are a "scam", Holiday Travel of America has over 12,000,000 travel certificates in circulation and hold the following appointments...



Seller of Travel in California, Hawaii, Washington and Florida.



ARC (Airline Reporting Corporation)

IATAN (International Airlines Travel Agent Network)

ASTA (American Society of Travel Agents)

CLIA (Cruise Lines International Association)

BBB (Better Business Bureau)

ARDA (American Resort Developers Association)



I look forward to resolving your concerns!