Home Protect Warranty Hot water stopped working Mid April 2011 and called Home Protect. Plumber states hot water heater is out and we paid close to $500 on our credit card for a new hot water heater. 6 months later no more Misdiagnosised and charged us $625 for repairs not needed. Internet

To make it brief, we called them when the hot water stopped working. They said we needed a new one, bam $450.   6 months later the same problem, bam $125. Same day still no hot water. Misdiagnosed, it was a leak under the slab. Asked for refund and was told to call their plumber and get it. Sent a different company who states it will be $2,400 to repair.

The next day they called to say they don't cover it. I said well you owe me my $625 back. She got quiet. I said you know you all have hundreds of negative reviews on the Internet. Still quiet. I then said goodbye you all have been unhelpful to me and I will file a BBB report. Looked on BBB and they had 813 complaints filed already with most NOT satisfied.