Home Warranty of America HWA Stole money directly from my checking account claiming I selected "auto-renewal" which I did NOT Nationwide

So, this is not the first hardship HWA has put my family and I through.  I should have known from day one, after purchasing our home in 2007, that HWA was trouble.  After about two months in our new home we began experiencing issues with our swimming pool heater, which is a covered item under our HWA contract.  HWA sent a preferred vendor to our home who proceeded to take-apart our pool heater, take the parts back to their shop, and at THAT point informed us that HWA has denied our claim.  In order to have our pool heater re-assembled we were told we'd have to pay to vendor to come back to the house with our equipment.  Essentially, our equipment was being held hostage by HWA and its vendors.  Ultimately, I had to get an attorney to send a Demand Letter to HWA threatening legal action if they didn't fulfill the service outlined in the contract we'd paid for.

Okay, that was just the first of MANY problems to be inflicted upon us by HWA.  I will not go into every incident where HWA's ineptitude has caused my family and I grief, as they are too numerous and infuriating to get into.

The issue now is that HWA has "auto-renewed" our contract with them for the upcoming year thus withdrawing nearly $700.00 out of a checking account that was allocated for other things my family needs.  I never EVER use auto-renewal on ANY of my finances or accounts.  In fact, I recall disabling auto-renewal last year when HWA tried this same crap on me then.  I even proactively contacted HWA to ensure they wouldn't try auto-renewing my account again this year, as I was intending to adjust my contract and then pay by other means.  NOPE!!  HWA struck again!  They took funds from the account without authorization.  When I attempted to contact them I received NO response.  I sent a second and third attempt...NO RESPONSE!  Upon calling HWA I was told by the representative with whom I spoke that she was not authorized to reverse the transaction, and further explained that there were no supervisors or managers on duty at that time.  Then she suggested that I send an email.  If I wasn't so frustrated this might be humorous.