HWA home warranty of america This company sells home owners a warranty and makes up any and every excuse to not cover you when you have an issue.  Houston, Texas Nationwide

We purchased a home that is about 10 years old during the inspection it was below 0 temp outside and the unit was unable to be turned on. we used the air conditioner for about 2 weeks and then it stopped working. We called and paid $75.00 to have an inspection of our unit. this company reports the issue to the warranty company. They told me we are not covered because the inspection was done in the winter and was unable to be inspected. They did not care that we were able to use it for two weeks prior to it breaking down. IF you review there website you will see many many complaints exactly like mine and more. This company scams people. My warranty number is (((REDACTED))) claim number is (((REDACTED))).

We purchased a home in the middle of winter paid for a home warranty. We filed a claim because our Air Conditioner stopped working after about two weeks of working. We called and they sent out a tech and he inspected our unit and said it was broken and that it would need replaced and collected $75.00 for that service call.

We contacted our warranty company and we were told that they will not cover the cost of a new unit after looking at our inspecton report that said due to sub 0 temps it was not possible to test the unit. If the inspector would have turned it on it was likily it would have damaged it.

My contract says that undetected pre existing issues are covered how would this not fall under that if it was a pre existing issue? The unit was in working order for two weeks before breaking down. My warranty number is (((REDACTED))) and claim number is (((REDACTED))).

After doing some investigating I discovered I am not the only one with this exact issue. I found complaint after complaint about this and many other issues people are having. If you look up this company you will see they are scaming people all day long.

Thank you for your time

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