Home Warranty of America Professional Claim Denier/ Holds Refunds Lincolnshire Illinois

Several months after I purchased my warranty, my air conditioner went out. They sent a technician out and then told me that because I had not done maintenance on my system that they were denying my claim and would not pay anything. That visit cost me $60 for nothing. They wanted me to sign up for their maintenance program, for additional money and then they would cover my AC. My AC was covered on this plan but they refused to fix it.

At the end of my one year contract, they automatically renewed my contract for another year by charging my checking account. I NEVER gave them permission to do that. I NEVER checked any box for auto renewal. I was not going to renew with them. I immediatley contacted them and they told me that they would refund my money in six weeks. When asked why it would take six weeks, they just said that is how long it would take.

After repeated emails and phone calls with no results, I finally got my refund TEN weeks after they took my money out of my account, one month longer than they told me.