Complaint Review: Hostgator - HUSTON
Hostgator Due Hostgator` Fault I lost about !60-$70.000 during 2 1/2 years with them! HOUSTON TEXAS
*Author of original report: It`s about Pictures, at Hostgator! Not the CMS ,Content Management System, Website Builder
*Consumer Suggestion: That's the Way Web Builders Work
Warning! Do not use Hostgator in any way, or related sister companies! HOSTGATOR is a big Rip-Off!
During the time, with Hostgator, I lost within 2 1/2 years at least $60-70.000 (I am able to PROOVE this at any time, as I have an Adsense account and webstatistics on file! Just with my main website, i had about 4000 unique visitors each day, giving me for quiet some years of work and long nearly daily working hours £1400 Pounds (UK). The hosting company, closed worldwide their hosting in May 2012, which was acceptable, as they anounced it 6 months in advance.
I moved to Hostgator, building from scrap, large parts of my website new up, linking and building! My income fell by half in July and August. I expected this to be happen for some weeks, as Google had to index my newly build pages, under the well known domain name... It continued to fall, even that I worked hard on links and reputation. It fell to £350, but falling even further, at it`s lowest level of just about £100! Due again, hard work, the level is now by £170 each month. BUT - Included in that £170 Pounds are 10 new websites (all via Hostgator!!!, and one main money bringer; with sharepoint.com) * Still, I was asleep, not thinking of Hostgator, but rather of Google....
If I calculate just the main website losses, they are 1:15!
NOW - the question, WHY I say, they have caused serious losses...:
Hostgator is offering BaseKit as their website builder (Now offered for re-seller accounts only), but due my contract, taking webhosting out in April/May 2012, I still have this in my 2 hosting accounts with them.
Adsense offers now Google Analytics, which I did not use until recently, as I still use other states, to see visitor flow.
Well, yes - I checked the basics with Adsense account, as this is giving you an good idea. Also, as many are aware - Google is and was updating, how they search the internet. So, many websites dropped in visitors. And, I alway believed, this might be the cause of visitor losses. So, I increased the quality of content, added even more related images....
But, just 3 weeks ago, after getting more and more suspicious, as Hostgator is again giving us paying customrs problems.
Due technical faults with their BaseKit website builder, only 2 - out of 800 images - And this is just one of my websites, hosted with Hostgator! My images are NOT indexed at Google, but of this 2.
Just to compare - My images hosted with Sharepoint - show up with Google! (Nearly all of them!)
Why is that: The image address is follow; Mydomain . Sharepoint . com / images / name of the image....
My websites hosted with Hostgator: files.cluster2.hgsitebuilder . com/hostgator12345/image/My-Image-Name-smaller
* Therefore, my images are NOT related to my domain, which is an fault by Hostgator!
Advise given by HG Staff: namely JEREMY R (Linux System Adm.) ... to upload all images directly to the root folder (one by one) or FDP, creating an extra image folder... and then linking to each single image...! What an JOKE! Have since 3 weeks a senseless and helpless conversation, he telling me that "SEO" is not supported by HG! What SEO? It`s not an SEO Problem, but an technical problem!
The site map is returning an DISALLOW with robots.tx ... and Mr JEREMY R. is telling me this would not have any impact on Google`s indexing. Well, my Google account is telling me a different story. And even Google is sending Warning messages out, regarding this problem.
Sitemap - What is important on this, that Google can read the site map? Well, that is for search engine to know, your pages and links on your webste...
Just during the last 14 days, 5 times offline, due "Updating" INCLUDED TODAY.. (I am not even today, Sunday able to update my websites...!)
You may ask now, what is so important, of having images listed... My question to you would be: Would you use FaceBook, if there were no images? And why do so many people go to all this image hosting websits? For the pictures..
So, no images listed with Google means - simpley - no visitors! People are visual, text alone os booring...
I strongly advise, anyone with an BaseKit hosting to check, if they are listed with images (and how many), via site : your website / robots.txt .. as this might be an very serious problem! It will keep all the visitors away from your website, who search for images via Google, or Bing, Yahoo, Yandex, Baido and so on! I have lost lots of traffic, due this issue, and feed up, with Hostgator, as they find always an excuse, why this or that is not working!
Now: If I have that problem... so have others too! (I already found some websites hostet with Hostgator, with similar issues!) The good thing for Hostgator is, that they are not, or might not be aware of that problem. If they website ownwers are aware, and connect together, that would mean a BIG, BIG wave of CLAIMS against Hostgator, as they as sellers have an resposibility, of an working website! That is what they advertise! That is what they say!
They don`t tell you, that parts of their stuff is not working right! They want to make money! At our cost!
If there is any way, to take this Hostgator to court! I was blended by their promissing advertisement, and it has taken me 2 1/2 good years, to find the fault of loosing that much visitors!
I am at the moment in direct contact with Weebly, to see, what they can offer me, as I have quiet some few of my websites (and domains) with Hostgator, even on different accounts, to divide my websites to different servers! (Means I am paying Hostgator stupidly even more money, than I would need to do) .
ADVISE: Check Weebly DIRECT (Very fast respose time, when created a first free mini website, and only there is the latest version, included an BLOG and automatically change to proper full MOBILE website, if visitor use mobiles !), Webs . com (Up to 3 domains on one account, included 1 free domain name), or Sharepoint . com (Have one of my domains there - with no problems (about £6 per month for an single user/admin. One last word: My oldest domain hosted now -still- with Hostgator was first online at this very time... in the Year 2000
Happy Cristmas to all!
This report was posted on Ripoff Report on 12/14/2014 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hostgator/huston/hostgator-due-hostgator-fault-i-lost-about-60-70000-during-2-12-years-with-them-hou-1195340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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