Complaint Review: HotBookSale.com - Internet
- HotBookSale.com 999 W Yamato Rd, Suite 100, Boca Raton, FL 33431 Internet United States of America
- Phone: 1-888-646-1662
- Web: hotbooksale.com
- Category: BBB Better Business Bureau
HotBookSale.com BestBrandValues, SmartSavingsCenter, DiscountPosterSale, BestBuyerDiscount,SmartSavingsCenter. Unauthorized membership charges Internet
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A simple book order turned into a hidden enrollment in a membership charge to my credit card.
Despite repeatedly telling them I Did Not sign up for the membership they continued to charge me $9.95 per month indeffinately. There was no welcoming email to announce my membership. My Invoice clearly shows no charges beyond the book price. They finally cancelled the membership and have offered a 3 month refund but they refuse to refund the additional 8 months. Also refused to give me the corporate address to send a letter of complaint just their flunky PO Box address. They continue to maintain they are only allowed to refund 3 months. Clearly I have not used the membership.
There corporate address and owner is available at Florida Division of Coorperations.
This report was posted on Ripoff Report on 04/20/2011 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotbooksalecom/internet/hotbooksalecom-bestbrandvalues-smartsavingscenter-discountpostersale-bestbuyerdiscount-719914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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