Report: #1364673

Complaint Review: hotels.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, March 29, 2017
Updated: Mon, May 01, 2017
Reported By: Robert — Saint Louis Missouri USA

Author Not Confirmed

Why?

hotels.com Internet USA

Phone:
Web: www.hotels.com
Category: Hotel

hotels.com misleading information on hotels.com website Internet

Name: hotels.com
Address: PO Box 310, Internet, Internet, USA
Price range: $$$
Start: 2025-05-11

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Hotels.com is allowing non-hotels to pretend to be hotels on the their website.

I made a reservation on hotels.com that was actually a real estate company. The real estate company mislead consumers as to the options of the property. Hotels.com is competing with air BNB, and is letting non-hotels operate on their website. It tiurns out that the real owners of the property have contacted hotels.com to compain and request changes and hotels.com refused. Hotels.com cancelled my reservation and refunded money, but will not provide any compensatation for problems on vacation.

This report was posted on Ripoff Report on 03/29/2017 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelscom/internet/hotelscom-misleading-information-on-hotelscom-website-internet-1364673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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