Household Retail Services ripoff fraudulent billing Carol Stream Illinois

I have been informed that my account with Household Bank Retail Services is 90 days past due, however, they are showing where they received my payments for Jan. Feb. and March of 2005. I have been charged outrageous finance charges, late fees, $15 payment fees via phone or mail. I have asked for assistance in clearing up my account but no one is willing to assist me. I keep being informed that my account in 90 days delinquent and that full payment is due and I am no longer able to make payments. Also I am being threatened with reposession. This company has many complaints against them and I would like to get the word out of my experience with this company. I have never been ripped off before and I would like to see this issue resolved.

Judy
Seneca, South Carolina
U.S.A.