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Report: #611182

Complaint Review: ICM Internet Cash Machine - Internet

  • Submitted:
  • Updated:
  • Reported By: Ray — Salt Lake City Utah United States of America
  • Author Not Confirmed What's this?
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  • ICM Internet Cash Machine Internet United States of America

ICM Internet Cash Machine www.myinternetcashtactics.com Took 149.95 from my account. Decievingly post that your activation fee is waived and only charging 2.00. Internet

*Author of original report: Full Refund

*UPDATE Employee: Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

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When you first go to the website, it says to sign up for 2.00. It has nowhere on the front webpage before you enter that it is a "TRIAL" like most websites will at least post that it's a trial. So it's decieving to begin with. Once you enter the site. It has your totals. It shows an "activation fee" of 39.95 which is crossed out and says that it will be waived if you sign up today. So you assume that any activation fees will not apply to you if you sign up that day. It shows your total of 2.95 and has you put in your credit card information.



When you call they use the same manipulative responses like "I always read the small print" as to suggest you are an idiot for not reading theirs. It does state below and to the side that after 3 days there is a 149.95 fee, which you are under the assumption is waived due to the crossed out number on top as well as the statement "sign up today and your activation fee will be waived". It doesn't say that the 149.95 fee is an additional fee that will be charged. So they want to charge you 2.95 minus the 39.95 "waived" fee. So than what is the 149.95??? Just an unusual fee on top of it all.



They are deceptive and they know it. That is why they have to use manipulative and ignorant responses when you call for a refund. I told them I was out of town and did not have access to the internet and the woman I spoke to said they would give me a partial refund. Well I have already cancelled their service, I will get nothing in return for the 80.00 additional that will remain with them. 



They know they are deceptive. They decieve you to begin with on the front web page letting you believe you get their service for the 2.95 stating NOWHERE that it is simply a "TRIAL".  Then the crossed out activation fee which you believe is all fees waived for signing up that day.



This is by far the most deceptive website scam I have seen.  I always read to make sure if it's a trial. And all websites I have signed up for let you know BOLD letters that it is a TRIAL period. This is quite creative. We cannot trust anybody and it's a serious shame. 



I want a FULL refund. I will settle for nothing less. And I feel sad for the people working there who put that manipulative little tactic seller together for their lack of integrity. 

This report was posted on Ripoff Report on 06/07/2010 11:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-internet-cash-machine/internet/icm-internet-cash-machine-wwwmyinternetcashtacticscom-took-14995-from-my-account-decie-611182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Full Refund

AUTHOR: Raymie - (United States of America)

POSTED: Thursday, June 10, 2010

I contacted Jennifer as I was directed and she did issue me a full refund. 

I give credit for that to this site. Thank you.
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#1 UPDATE Employee

Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

AUTHOR: Director of Operations - (United States of America)

POSTED: Monday, June 07, 2010



Thank you for your correspondence in connection with the above-referenced matter.




We are unable to locate this account with the name provided in the complaint. We would simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer has been directed to immediately address and resolve your concerns, provide you a refund, or cancel your account.




 




Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. 




Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 




In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.




1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.




2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            




3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??




Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office.




Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.




Respectfully yours,




Internet Cash Machine Staff




Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.

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