Complaint Review: Internet Order LLC - Internet
Internet Order LLC Stroll, Pimsleur Approach Hooked me with a $9.99 offer but then no further communication, 5 random shipments, 12 charges of $64 each. PHILADELPHIA Internet
On 5/6/2015 I signed up for introductory Spanish on 2 CD's for $9.95. I expected a notification/announcement about the next shipment. None came. A month later I saw a CC charge for $64 on my sstatement followed a few days later by the first installment. So far so good.
A couple of months go by. shipments and charges continued. My card was declined once, so when there were two payments the next month, I thought it was a make up payment. There were no charges or shipments in January 2016 so I thought I had received and paid for everything and I checked what I had received and paid: 5 shipments received, 12 payments made.
I became suspicious and checked into the company, first on Google, where I entered "stroll pimsleur". Almost half the hits on the first page were negative and three of the positive ones were Stroll or Pimsleur addresses. The company appears to have been ivestigated by at least two states' Attorney's General and sued by at least one: <http://www.geekwire.com/2014/wash-attorney-general-sues-stroll/> What a shock, the company's a scam artist and I had paid $768 for part of the program.
I went straight to my bank. They couldn't help with old charges but the astute bank employee checked February and the charges began again. I signed dispute request forms for those. I did try to call the company a few months ago but the hold time was too long and the problem wasn't ripe yet. I checked the BBB and http://www.ripoffreport.com/. I'll sit on hold as long as it takes next time.
This report was posted on Ripoff Report on 02/29/2016 05:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-order-llc/internet/internet-order-llc-stroll-pimsleur-approach-hooked-me-with-a-999-offer-but-then-no-fur-1290769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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