Complaint Review: Internet Order, LLc - Philadelphia Pennsylvania
Internet Order, LLc Unwanted/unknown enrollment in CD language course subscription Philadelphia Pennsylvania
In 2013 I ordered the $9.95 CD for French expecting just the one CD only to find that about a month after recieving it I got a much larger package in the mail from the same company. I was confused but I opened the package not knowing what to expect. There were four more CDs with a bill and a "Welcome to the Club" kind of letter. I called the company to cancel and got nowhere as I only got a recording.
Following a brief period of time, I called the company again, got through and told them that I hadn't ordered anything but the $9.95 CD and that I didn't want anything but the initial order. I was in the middle of settling my late husband's affairs and simply couldn't afford what they were demanding for the order. I left the conversation at that and told the salesperson that I was cancelling the subscription that I had never enrolled in and would be sending the package back. She said that if I had opened the package they couldn't take them back even though I had only opened the outer mailing box. I admit, I was very frustrated and told her that I was going to hang up, and did.
A week later I recieved another package from them!! I didn't open it and mailed both packages back at my expense, keeping the initial CD I had actually ordered and paid for.
I didn't anything else until LAST WEEK! I called the number on the email and told the guy that I had settled this thing a couple of YEARS ago by sending both packages back. He told me that that wasn't possible as they never would have accepted them. I told him that I had in fact sent them back to the address on the boxes and that I wasn't going to be sending the $256.00 they wanted. He told me that I needed to send the reciept for my mailing them as he didn't believe me and that they would turn me in for collections if I didn't send the money. I told him that he could do whatever he wanted but that I wasn't sending anything for merchandise that I hadn't ordered in the first place and then returned it to boot! I brought up the lawsuits regarding this very problem that others were having with them and he denied that that was true. We exchanged a few more rather heated words and he hung up on me.
I thought that it was done then but no, I just recieved another e-mail demanding payment or it would be turned over to collections! What the...?? I'm not paying scammers and if I have to hire a lawyer to keep my credit good then I (VERY reluctantly) will.
This report was posted on Ripoff Report on 10/25/2016 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-order-llc/philadelphia-pennsylvania-19103/internet-order-llc-unwantedunknown-enrollment-in-cd-language-course-subscription-philad-1335006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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