Intuit Payment Solutions Mearchant Service Center They charged me excess fees, BAD customer service, Internet

We were very unhappy with Intuit Mearchant Services.  We had numerous returned checks charged to our account because of “security” on their checking account.  I think that they misrepresent your service as being easy and convenient, which it is not.

I also called in at one point to ask what I should do about our first returned check.  Their representative told me to physically deposit it at the bank.  I did this, which we were later told by another representative, was the incorrect thing to do.  So, they cleared the check and I cleared it at the bank.  Our customer was then charged twice for the same amount, which is now a situation that I have to fix.  Even though their representative gave me the wrong advice, I was told that their company has no means of fixing the issue.

From now on, our company will think twice before trying their services.