Report: #839350

Complaint Review: iPod Doctor - Scarborough Select State/Province

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Submitted: Wed, February 15, 2012
Updated: Tue, April 17, 2012
Reported By: Malcolm — Totnes Other United Kingdom

Author Not Confirmed

Why?

iPod Doctor 15 ALEXANDRA PARK Scarborough, Select State/Province United States of America

Phone:
Web: www.ipoddoctor-batteries.co.uk
Category: Computer Service & Repair

iPod Doctor Replaced defective battery iPod Scarborough, United Kingdom

*Author of original report: Problem resolved

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In Nov.2011 iPod Doctor replaced the defective battery of one iPod and the battery and hard drive of a 2nd iPod. Both iPods were returned promptly. The first iPod proved defective again in Jan. 2012 (froze/ unable to restart or reboot) and after emailing iPod doctor was returned registered mail. Delivery was confirmed by Royal Mail and in spite of four email requests, no communication has been received from the company. As there is no telephone number listed, I am unable to contact them directly to find out what is happening. I am now considering taking the matter further through the small claims court.

This report was posted on Ripoff Report on 02/15/2012 02:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ipod-doctor/scarborough-select-stateprovince-yo12-5jn/ipod-doctor-replaced-defective-battery-ipod-scarborough-united-kingdom-839350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Problem resolved

AUTHOR: Malcolm - (United Kingdom)

SUBMITTED: Tuesday, April 17, 2012

POSTED: Tuesday, April 17, 2012

IPod Doctor contacted me to apologise for the prolonged delay/lack of response due to staffing issues, and repaired and resent my iPod - it has worked satisfactorily to date.

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