Complaint Review: iYogi - Internet
iYogi Stole my money Gurgaon (India) Internet
On 9/25/2015 i had purchased a 5tb external hard drive, and an auxilary power unit for my work computer for the amount of $389.98. After a couple of weeks i noticed it had not arrived. I called customer service and they appologized and said there had been a back order of the products. This happend again and again so i told them to cancell and refund my money. They had said i would recieve my refund in 4-5 business days. Every time i call this is the responce i got. I started asking for a superviser who said the same thing.
this went on for 10 months. For a while i would not even get anyone to answere the phone. Now there are never any supervisors available and they tell me to submit the info to their customerservice e-mail with a case ID# which they give you every time you get to talk to them. one of the representitivessaid he was able to get me a partial refund and that there was an error and had to submit the rest to an investigation team. I did not get that either. I recieved 1 e-mail from their customerservice saying the recieved my request and it is under investigation and i would get a responce within 72hrs. no such responce. I have sent several e-mails by now and not one responce. I have filed a report with the federal trade commision in hopes that some way they can stop iYogi from doing business in the USA, or maybe help get me my refund.
This report was posted on Ripoff Report on 08/11/2016 11:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogi/internet/iyogi-stole-my-money-gurgaon-india-internet-1321962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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