Complaint Review: IYogi - Internet
IYogi Techgenie Indian ripoff India Internet
I paid Iyogi to maintain and clean up my computer for 1 year and they did a good job the first time, then when I called again, there was a 30 minutes wait to connect to a tech support person. I went through the verification process and they keep insisting that I purchase something more from them.
When I declined, the atmosphere changed and they did a half-a**** job of cleaning up my computer and it took 21/2 hours all of which time I had to be in front of the computer.
This happened for the next 3 times when I called them to clean up my computer. There is a minimum of 30- 45 minutes wait to connect to tech suppport and at least 2 hours to clean up the computer and I had to be sitting before the computer during this time.
They convinced me to purchase a laptop from them and I pain for it with my credit card and after 3 weeks of not receiving it, they promised and guaranteed that it would arrive within 5 days, when It did not arrive within 10 days, I again called and they again guaranteed arrival within 3 days, after 1 week I called them and insisted on a refund and all the time they were trying to convince me to wait a few more days. I finally received a refund after 6 weeks.
If you have 30-45 minutes to wait for someone to answer the phone and 2-3 hours to sit before your computer doing nothing, and pay for terrible service, then this is the company for you.
If not, go elsewhere.
Robert C Wright.
This report was posted on Ripoff Report on 12/26/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogi/internet/iyogi-techgenie-indian-ripoff-india-internet-1276329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.