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Report: #1133637

Complaint Review: iYogi - N/A Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Stephen — El Monte California
  • iYogi N/A, Select State/Province USA

iYogi They are disguised as Norton and Symantec They offered to help me resolve my computer issues by installing new software that I did not need. India

*UPDATE Employee: iYogi - ART

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I believe that iYogi IS a scam. When I contacted them (actually I was routed to their support site via some obscure Internet links), the technician did a very convincing job of selling me a software product that I did not need, and that did not solve any of my issues. I paid about $450 for this program, and ended up getting most of my money back after I complained. I am not sure exactly what kind of scam they are running, but I do NOT trust these people, and I STRONGLY recommend that you NOT allow them to sell you anything or install any software programs on your system.

This report was posted on Ripoff Report on 03/25/2014 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iyogi/na-select-stateprovince/iyogi-they-are-disguised-as-norton-and-symantec-they-offered-to-help-me-resolve-my-comput-1133637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

iYogi - ART

AUTHOR: iYogi- Active Response Team - ()

POSTED: Wednesday, March 26, 2014

Dear Stephen,

 

iYogi is an independent technical service provider and is not affiliated to Norton or any 3rd party brand (unless specified). We are accredited to BBB with an ‘A’ rating and have been in the industry for 7 years.

We are sorry to hear about your unsatisfactory experience with iYogi and would like to investigate the incident you are reporting. So requesting you to share your account details at iYogicare[at]iyogi[dot]com and we will take appropriate action as per the findings.

 

Regards,

Active Response Team

iYogi

 

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