Complaint Review: iZoomUSA
iZoomUSA Avoid this company, they are no good, you will regret buying from them, poor business tactics Brooklyn New York
*Author of original report: iZoomusa still not good even to the end of return
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I purchased this laptop on Sept 12th 2017 thru Sears online so it would help me write my college class papers when I am out of town. The company I work for offered me a laptop after I had already ordered this one. I tried to cancel the order using the Online feature of the Sears Online Marketplace system on Sept 13th, but was not done soon enough. So when the computer arrived on Sept 18th, I sent an email to the iZoomUSA customer service department requesting a RMA number so that I could return the computer. With an explanation why I was requesting to return the laptop. The response back was "Cannot return this SKU", end of email. After that they have not returned any of my emails sent to customer support, so I contacted Sears Online and told them of the situation, they opened a case number 39687278. When I sent a copy of the return policy that was listed online by the company which stated buyer returns would be charged a 15% restocking fee, which I had said I would agree to without any issues. This is where I am at, no more correspondence back from the company even with my requesting an RMA number to return the computer. Here is the link to the online screen that I used to order my Laptop, at the time of my ordering the cost was $119.00 ***below is the web page link that was used for ordering the computer online thru Sears*** http://www.sears.com/dell-latitude-d630-laptop-intel-core-2-duo/p- SPM8431427202
This report was posted on Ripoff Report on 09/24/2017 06:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/izoomusa/brooklyn-new-york-11212/izoomusa-avoid-this-company-they-are-no-good-you-will-regret-buying-from-them-poor-bus-1402019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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