Complaint Review: JM Bullion - Internet
I made a purchase from JM Bullion and agreed to send them a check, which I did the next day, and I waited and waited and after ten days they called to say that there had not received a check and I explained that I had sent one. We agreed to cancel the order, but they did an electronic check for another order, which I received my product, no problem. A few days later, JM Bullion mysteriously found my missing check, which they did cash. I called and requested my money back, as they had no right to it, and they said they would - but it took over two weeks.
I placed another larger order with them. After cashing my check on June 5th, I received notice that my product would ship on June 12th (they claim that have to wait 4-5 days after cashing a check to make sure it does not bounce, which is understandable). On June 15th I called JM Bullion as I had not heard that it had shipped as promised. I was informed that it would now ship on the June 20th. Eventually I did receive my product, however, buyers should be aware that JM Bullion wants their money immediately, but is in NO hurry to send you refunds or product.
This report was posted on Ripoff Report on 06/23/2017 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jm-bullion/internet/jm-bullion-failing-to-ship-product-after-receiving-payment-and-failing-to-return-my-money-1380956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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