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Report: #1125533

Complaint Review: JM Bullion - Lancaster Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Alina — Brooklyn New York
  • Author Not Confirmed What's this?
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  • JM Bullion 1813 Olde Homestead #11088 Lancaster, Pennsylvania USA

JM Bullion - Order not received. Company not refunding payment. Company received my bank wire, customer never received the package. Still no refund Lancaster Pennsylvania

*Author of original report: Problem was resolved

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We ordered a large $ sum of silver coins. The seller did not ship for weeks giving various excuses. When they finally "shipped", I kept tracking the UPS number daily. UPS never delivered. As per tracking, the package is stuck somewhere in their facility. After days and days of ongoing communication with UPS, the district manager informed me that they were unable to locate the package, it is lost and the sender has to file an insurance claim.

In the meantime, JM Bullion has not issued me a complete refund, nor per UPS has filed a lost package claim. We are out this money so far. I have already filed a BBB report, and PA Consumer Affairs / Protection claim. Will be contacting Attorney General's office AND filing a lawsuit if this is not resolved by Monday. 

THE COMPANY IS A TOTAL COMPLETE SCAM. I have a feeling they do some sort of deal with UPS drivers and steal  or lose their own packages. BUYER BE AWARE. JM BULLION IS A SCAM COMPANY. 

This report was posted on Ripoff Report on 02/21/2014 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jm-bullion/lancaster-pennsylvania-17605/jm-bullion-order-not-received-company-not-refunding-payment-company-received-my-bank-1125533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Problem was resolved

AUTHOR: Mandy - ()

POSTED: Monday, March 10, 2014

after 20-30 phone calls and threats.

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