Complaint Review: JM Bullion - Lancaster Pennsylvania
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- JM Bullion Lancaster, Pennsylvania USA
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- Category: BBB Better Business Bureau
JM Bullion I ordered a silver coin and I was told it was shipped and I would receive it on the 13 Sept 2013, but it has never arrived and they will not give me a tracking order number. Lancaster Pennsylvania
*Author of original report: Finally received tracking number and package
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I ordered a silver coin on the 6th of September online from JM Bullion and they sent me an e-mail saying that I would receive it on the 13th of September. It is the 17th of September and I have not received the coin.
I telephoned the company and asked for a tracking number to check on the order through the USPS and they refuse to give me a tracking number. I have never run across a company that will not give out tracking numbers. I think they are running a scam. I was told that it was sent to Florida, instead of California.
Why would that be done? They continue to refuse to give the tracking number to me. It sounds like a RIP-OFF to me.
This report was posted on Ripoff Report on 09/17/2013 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jm-bullion/lancaster-pennsylvania/jm-bullion-i-ordered-a-silver-coin-and-i-was-told-it-was-shipped-and-i-would-receive-it-o-1085254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Finally received tracking number and package
AUTHOR: Patricia - ()
SUBMITTED: Monday, September 23, 2013
I received the package on Friday the 20th of September. It took numberous telephone calls and e-mails to get them to respond to a request for a USPS tracking number. I have never had such difficult time getting an order that was placed on the 6th of September 2013. I still cannot understand why they sent the package to Florida, when it should have come to California. JM Bullion contends that it was the USPS's fault, and I am not sure at this point, but at least your site helped in getting the matter resolved.
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