Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #347870

Complaint Review: Joiphone - Atlanta Georgia

  • Submitted:
  • Updated:
  • Reported By: Redwood City California
  • Author Confirmed What's this?
  • Why?
  • Joiphone 13900 Jog Road #203/147, Delray Beach, FL 33446 Atlanta, Georgia U.S.A.

Joiphone WARNING! JOIPHONE Ripp offs!!! They take your money, but can't supply service. Atlanta Or Del Ray Beach Georgia or Florida

*UPDATE Employee: Moving of phone numbers

*UPDATE Employee: Moving of phone numbers

*UPDATE Employee: Moving of phone numbers

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This company charged my Master Card $144.89 on March 14th. After jerking me around for about 4 weeks and no service, I finally got tired of all their excuses ("...we received the LOA form, but it wasn't legible - please send again, etc., etc.) I realized right in the beginning that these guys were nothing but flakes.

So, I demanded an immediate cancellation of the account, since no service had never been established. After about 20 emails, I finally got them to acknowledge that I had sent back their adaptor for credit. That was on April 22, 2008.

Nearly 3 months have now passed, and after another 6 phone calls and 10 more non-responsive emails, I STILL don't have my refund of $144.89!!!

MY NEXT STEP IS TO FILE A REPORT WITH THE STATE ATTORNEY GENERAL'S OFFICE AS WELL AS REPORT JOIPHONE ON EVERY WRITTEN COMPLAINT BOARD POSSIBLE ON THE INTERNET. I'm a detective by trade, and I may have to resort to more "creative" but legal leverage to get my satisfaction.

Apparently, after reading all the other complaints, this company specializes in terrible service with no refunds. They'll be serving time in prison soon....

R. ****
Redwood City, California
U.S.A.

This report was posted on Ripoff Report on 07/06/2008 12:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/joiphone/atlanta-georgia/joiphone-warning-joiphone-ripp-offs-they-take-your-money-but-cant-supply-service-at-347870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Moving of phone numbers

AUTHOR: Joiphone - (U.S.A.)

POSTED: Saturday, July 26, 2008

Customer did receive JoiPhone adapter few days after ordering service. This customer was able to receive and make calls using a JoiPhone number customer chose at signup. The grief the customer have is with moving its existing phone number from his old provider to JoiPhone. 90% off all customer are able to move their existing phone number to JoiPhone with in 2 weeks by simply sending electronic LOA. In order for electronic LOA to be successful all information of the customer have to match his/her existing phone bill information. In this case the customer's old provider request to have a written LOA and existing phone bill because some information did not match. The information the customer submitted by fax was not legible and the customer old provider rejected the order. The customer refused to resend the written LOA by fax, scanned email or post mail.

JoiPhone provides its customer porting service at no extra fee, many other providers charge upto $30 to move a number into their network. JoiPhone mission is to provide better service to its customers at the best price. For $8.95/mo a JoiPhone customer gets a full feature phone line with unlimited long distance.

Respond to this report!
What's this?

#2 UPDATE Employee

Moving of phone numbers

AUTHOR: Joiphone - (U.S.A.)

POSTED: Saturday, July 26, 2008

Customer did receive JoiPhone adapter few days after ordering service. This customer was able to receive and make calls using a JoiPhone number customer chose at signup. The grief the customer have is with moving its existing phone number from his old provider to JoiPhone. 90% off all customer are able to move their existing phone number to JoiPhone with in 2 weeks by simply sending electronic LOA. In order for electronic LOA to be successful all information of the customer have to match his/her existing phone bill information. In this case the customer's old provider request to have a written LOA and existing phone bill because some information did not match. The information the customer submitted by fax was not legible and the customer old provider rejected the order. The customer refused to resend the written LOA by fax, scanned email or post mail.

JoiPhone provides its customer porting service at no extra fee, many other providers charge upto $30 to move a number into their network. JoiPhone mission is to provide better service to its customers at the best price. For $8.95/mo a JoiPhone customer gets a full feature phone line with unlimited long distance.

Respond to this report!
What's this?

#1 UPDATE Employee

Moving of phone numbers

AUTHOR: Joiphone - (U.S.A.)

POSTED: Saturday, July 26, 2008

Customer did receive JoiPhone adapter few days after ordering service. This customer was able to receive and make calls using a JoiPhone number customer chose at signup. The grief the customer have is with moving its existing phone number from his old provider to JoiPhone. 90% off all customer are able to move their existing phone number to JoiPhone with in 2 weeks by simply sending electronic LOA. In order for electronic LOA to be successful all information of the customer have to match his/her existing phone bill information. In this case the customer's old provider request to have a written LOA and existing phone bill because some information did not match. The information the customer submitted by fax was not legible and the customer old provider rejected the order. The customer refused to resend the written LOA by fax, scanned email or post mail.

JoiPhone provides its customer porting service at no extra fee, many other providers charge upto $30 to move a number into their network. JoiPhone mission is to provide better service to its customers at the best price. For $8.95/mo a JoiPhone customer gets a full feature phone line with unlimited long distance.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now