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Report: #1290286

Complaint Review: Jostens - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Denise Jones — Little Rock Arkansas USA
  • Author Not Confirmed What's this?
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  • Jostens Nationwide USA

Jostens Extreme Ripoff Minnesota Nationwide

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 I ordered cap/gown/tassel. They shipped tassel to me but claim to have sent cap/gown to school. I paid for shipping to my home. The order form stated for ship to home residence address. Called customer service three times. Supervisor refused to speak to me. Rep stated to talk to school rep in which I don't know who that was. The person has no contact info other than email in which he never responds. I was also told after I paid my money that Jostens has contract with school to deliver all of the students orders to school even if parents request that order be shipped to residence.

The parents are unaware that such contract exists. I have never heard of such nonsense in my life. Meanwhile, I was charged $50.00 for order that would originally cost only $21.00. Luckily I did not order jewelry from them as I would be even more upset as Ive read they are scamming people by advertising gold class rings but it is not gold but cheap metal combination. To date, I still haven't received order that I paid shipping for.

This report was posted on Ripoff Report on 02/26/2016 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jostens/nationwide/jostens-extreme-ripoff-minnesota-nationwide-1290286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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